Helen Myers has over 12 years’ experience in working with children and their families from diverse backgrounds. Helen can offer support on attendance and punctuality, implementing tracking, data collection and putting robust, consistent procedures in place. Helen was recognised by the Local Authority to deliver a presentation at the Higher Level teaching assistant champions event in Westminster. Helen has introduced initiatives to support vulnerable families and families with English as an Additional Language. She has delivered training and INSETS in effective use of teaching assistants within the classroom, as well as supporting schools with strategies for good practice in Ethnic Minority Achievement, attendance and punctuality. Helen’s experience and passion for improving attendance and punctuality has been her motivation for initiating ‘robust and sustainable systems’ that have supported the increase in attendance figures at Queenswell Infant and Nursery School, where she is a Child and Family Support Worker. Helen strongly believes that engaging parents/carers, identifying and addressing their needs effectively, with empathy, building trust, whilst remaining professional and ensuring confidentiality is key to her success. Helen has experience in working with various outside agencies to offer support as very often poor attendance or punctuality are the result of underlying concerns.